The second-hand marketplace Shoppers Share Frustration About Size Modifications
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's garments but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
